Survey on Québec Accommodation Establishment Occupancy

The objective of this survey is to produce indicators on the performance of Québec hotel establishments and tourist accommodations with four or more rental units. The data, such as the occupancy rate, the number of units available, of units occupied, and of units occupied by visitors from outside the province of Québec, as well as the average rental price are then published by the Ministère du Tourisme.

Frequently Asked Questions

1. What is the Institut de la statistique du Québec?
2. How did you get my name?
3. Do I have to respond to the survey?
4. How can I be sure that no one will see the answers I provide?
5. Who will the data be sent to?
6. Can I have access to the survey results?
7. When I try to access the questionnaire, I get an error message. What should I do?

What is the Institut de la statistique du Québec?
The Institut de la statistique du Québec (ISQ), also known as Statistique Québec, is a government body whose mission is to produce, analyze and disseminate official, objective and quality statistics on various aspects of Québec society.

How did you get my name?
The universe of the survey is based on the file of establishments with a classification certificate issued by the Corporation de l’industrie touristique du Québec (CITQ) as well as establishments currently undergoing evaluation to obtain this classification, which was provided to us by the Ministère du Tourisme. From that list, a census of establishments in several tourism regions of Québec is carried out, and a sample of establishments in other regions is selected. Establishments of all sizes and in all regions of Québec are included in the survey.

Do I have to respond to the survey?
This is a mandatory survey. Your participation is important in order to draw the most accurate portrait possible of the occupancy rate of hotel establishments and tourist accommodations and to have a good representativeness of establishments of all sizes and in all regions of Québec.

How can I be sure that no one will see the answers I provide?
The Act respecting the Institut de la statistique du Québec guarantees the confidentiality of all the data collected. All Statistique Québec employees take an oath before a commissioner and are bound to maintain the secrecy and confidentiality of the data they gather.

All the data provided by participants are confidential.

Who will the data be sent to?
The data provided by participants are known to and used only by authorized personnel at Statistique Québec. Only aggregated survey results are made public to protect the anonymity of participants.

Can I have access to the survey results?
The results of the survey are published on the website of the Ministère du Tourisme.

When I try to access the questionnaire, I get an error message. What should I do?
Make sure you correctly entered your identifier and password.

You can contact the Direction des stratégies et des opérations de collecte by telephone at 1 800 561-0213 or by e-mail at hebergement@stat.gouv.qc.ca. Please mention the name of the Survey on Québec Accommodation Establishment Occupancy, your name, and your contact information where we can reach you.

We will respond to your request within 24 hours during our office hours, Monday to Friday between 8:30 a.m. and 4:30 p.m.