Survey of Attendance at Museum Institutions

The objective of this survey is to provide quarterly attendance indicators for museums, exhibition centres and interpretation sites. This information will help track changes in order to better target interventions in the sector.

Frequently Asked Questions

1. What is the Institut de la statistique du Québec?
2. What is the Observatoire de la culture et des communications?
3. How did you get my name?
4. Do I have to respond to the survey?
5. How can I be sure that no unauthorized party will see the answers I provide?
6. Who will the data be sent to?
7. Do I have access to the survey results?
8. When I try to access the online questionnaire, I get an error message. What should I do?

What is the Institut de la statistique du Québec?
The Institut de la statistique du Québec, also known as Statistique Québec, is the government agency responsible for producing, analyzing and disseminating official, objective and high-quality statistics on various aspects of Québec society.

What is the Observatoire de la culture et des communications?
The Observatoire de la culture et des communications is a branch of Statistique Québec and is responsible for everything that specifically relates to the fields of culture and communications.

The Observatoire began its activities in September 2000.

The Observatoire’s mission is to meet the needs of stakeholders in the sectors of culture and communications. It is responsible for producing and disseminating statistical portraits in the various cultural fields, and also offers support for research. In addition, the Observatoire is tasked with monitoring all fields related to culture and communications.

How did you get my name?
The universe of the survey is comprised of all museum institutions listed in the Museum Directory published by the Société des musées du Québec.

Do I have to respond to the survey?
This is a mandatory survey. Your participation is important in order to draw the most accurate picture of the sales of new books in Québec and ensure that establishments of all sizes and from every Québec region are represented.

How can I be sure that no unauthorized party will see the answers I provide?
The Act respecting the Institut de la statistique du Québec guarantees the confidentiality of all the information collected. All interviewers take an oath before a commissioner and are bound to maintain the secrecy and confidentiality of the data they gather.

Who will the data be sent to?
The data provided by the respondents are known and used only by the authorized staff members of Statistique Québec. Only aggregate results of the survey will be published in order to protect the confidentiality of participants.

No data collected as part of a survey conducted by Statistique Québec can be accessed by other ministries or agencies.

Do can I have access to the survey results?
The results of the survey will be released on the Web site section of the Observatoire. You can also receive e-mail updates from the Observatoire. It is a free service that notifies you of the Observatoire’s latest publications.

When I try to access the online questionnaire, I get an error message. What should I do?

Make sure you correctly entered your identifier and password.

You can contact the Direction des stratégies et des opérations de collecte by telephone at 1-800-561-0213 or by e-mail at collecte@stat.gouv.qc.ca. Please mention the name of the Survey of Attendance at Museum Institutions, your name, and your contact information so that we can reach you.

We will respond to your request within 24 hours during our office hours, which are from Monday to Friday between 8:30 a.m. and 4:30 p.m.