Statistical information

Business hours

Monday to Friday: 8:30 a.m. to noon and 1:00 p.m. to 4:30 p.m.
Saturday, Sunday and holidays: closed

Information request

Our information clerks can help you orient your statistical research or refer you to one of our specialized administrative units or the government agency best suited to meet your needs. Requests for general statistical information may be made:

On site, by appointment (call to schedule an appointment)
A special secluded area has been set up on the premises for consultation purposes, at 200 chemin Sainte-Foy, 3rd Floor, Québec City.

A parking area is accessible by Franciscains Street
or you can reach us with the RTC bus route 807

By phone: 418-691-2401 for local calls or 1-800-463-4090 outside the Québec City area
By fax: 418-643-4129
By e-mail: Information request
By mail: Information and Documentation Centre, Institut de la statistique du Québec, 200, chemin Sainte-Foy, Québec City (Quebec) G1R 5T4.

Processing time

For general inquiries: three business days or less.
Whenever possible, we will provide information on the same day to all questions received from the media during working hours.


Free of charge if the information request requires less than an hour of work.
If the request requires more than an hour, the Institut’s rate applies.Clients are informed in advance of the delivery date and costs.