| Proportion of Québec health service users¹ not aware of how to register a dissatisfaction complaint by selected characteristics,² Laval and all of Québec, 2006-2007 |
|
|
Laval |
All of |
|
|
Québec |
|
|
|
% |
|
| All users |
69.6 |
68.5 |
| |
| Age groups |
| 15-24 years |
80.3 |
79.7 |
| 25-44 years |
70.6 |
71.5 |
| 45-64 years |
68.8 |
64.8 |
| 65 years and over |
63.8 |
64.4 |
| |
| Educational attainment |
| No diploma |
78.3 |
72.0 |
| Secondary School Diploma |
69.3 |
70.2 |
| Diploma of College Studies |
67.3 |
67.2 |
| University degree |
66.2 |
64.3 |
| |
| Chronic health problem with activity limitation |
| Yes |
68.9 |
65.4 |
| No |
69.8 |
69.6 |
| |
|
| Note: All proportions in this table have a coefficient of variation under 15% (good accuracy). |
| |
| 1. The term "user" refers to persons aged 15 and over, living in a private household, who consulted a health and social services professional in a hospital, clinic or a CLSC during the 12 months preceding the survey. |
| 2. Sociodemographic and health characteristics. |
| |
| Source: Institut de la statistique du Québec, Survey on Client Satisfaction with Regards to Health and Social Services in Québec, 2006-2007. |
| |
| July 7, 2009 |
|
|
| |