Proportion of Québec health service users¹ not aware of how to register a dissatisfaction complaint by selected characteristics,² Laurentides and all of Québec, 2006-2007

Laurentides All of
 Québec

%

All users 69.5 68.5
  
Age groups
15-24 years 76.5 79.7
25-44 years 72.9 71.5
45-64 years 66.4 64.8
65 years and over 64.8 64.4
  
Educational attainment
No diploma 73.3 72.0
Secondary School Diploma 71.4 70.2
Diploma of College Studies 68.2 67.2
University degree 61.6 64.3
  
Chronic health problem with activity limitation
Yes 67.3 65.4
No 70.2 69.6
  

Note: All proportions in this table have a coefficient of variation under 15% (good accuracy).
  
1. The term "user" refers to persons aged 15 and over, living in a private household, who consulted a health and social services professional in a hospital, clinic or a CLSC during the 12 months preceding the survey.
2. Sociodemographic and health characteristics.
  
Source: Institut de la statistique du Québec, Survey on Client Satisfaction with Regards to Health and Social Services in Québec, 2006-2007.
 
July 7, 2009
 
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