Nearly 9 out of 10 Québec households have Internet access

Québec, November 21, 2017. – The household Internet connection rate stood at 88.2% in 2016, a substantial increase from 2012 (81.6%). Among connected households, 38.5% have a mobile Internet connection, also up significantly from 2012 (19.6%). These findings come from the newsletter STI en bref published today on the website of the Institut de la statistique du Québec, from the results of the Québec Household Internet Access Survey.

Internet connection rate varies according to households’ socioeconomic characteristics

The connection rate is higher among high-income households, with children, where at least one household member has a postsecondary degree, and that live in one of Québec’s six census metropolitan areas (CMAs). Between 2012 and 2016, the proportion of connected households rose for all types of households, with the strongest increase observed among those with an income in the first or second quartile.

Of the 11.8% of non-connected households in 2016, the vast majority indicated that they do not have Internet access because they do not feel the need to. The other reasons mentioned by these households for not having an Internet connection include costs and security concerns related to the use of Internet. In addition, 1 out of 10 non-connected households reported that they intend to get access to the Internet over the next 12 months.

In the coming weeks, the Institut will release seven more STI en bref newsletters based on the results of the Québec Household Internet Access Survey,as well as the Survey of Internet Integration into Business Processes carried out among enterprises.


The Institut de la statistique du Québec produces, analyzes and disseminates official, objective and quality statistical information on various aspects of Québec society. It is responsible for carrying out all statistical surveys of general interest. The relevance of its work makes it a strategic ally for decision makers and all those wishing to learn more about Québec.

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