For the first time in Québec, a survey was conducted to document certain aspects of health system performance, including service accessibility, continuity, effectiveness, equitable access, responsiveness and safety at the provincial, regional and local levels. It is the Québec Survey on the Experience of Health Care, 2010-2011. In total, 48,100 people took part in this survey.
The fourth volume draws a profile of people who were hospitalized in the 12 months prior to the survey as well as those who consulted a physician at a hospital emergency room according to various socio-demographic and health characteristics. It provides results on the reasons for hospitalization or consultation and wait times, based on the last hospitalization or consultation with a physician at a hospital emergency room.
- Enquête québécoise sur l'expérience de soins 2010-2011. L'hospitalisation et la consultation d'un médecin à l'urgence d'un hôpital : regard sur l'expérience vécue par les Québécois - Volume 4 (1.46 MB) (in French only)
- Errata (February 6, 2014)
- Release date: April 24, 2013