La consultation d’un médecin spécialiste : regard sur l’expérience vécue par les Québécois

Enquête québécoise sur l'expérience de soins 2010-2011. La consultation d'un médecin spécialiste : regard sur l'expérience vécue par les Québécois - Volume 5

For the first time in Québec, a survey was conducted to document certain aspects of health system performance, including service accessibility, continuity, effectiveness, equitable access, responsiveness and safety at the provincial, regional and local levels. It is the Québec Survey on the Experience of Health Care, 2010-2011. In total, 48,100 people took part in this survey.

The fifth volume draws a profile of people who consulted a medical specialist after receiving a referral in the 12 months prior to the survey, as well as those who needed to see a specialist but were unable to. Based on the last consultation, it presents results on perceived waiting time to get an appointment and see a physician, on regional service availability, and on the extent to which the consultation helped resolve the health problem. In addition, it analyses the link between medical specialist and primary care services.